More Info on Services

Loyalty Program:

Through the loyalty program feature, business owners are able to create virtual punch cards for customers to use as an effective rewards tool for their customer acquisition and return visits.

Feature Benefits

Go Paperless:

  • Ditch the printed cards, save trees and keep track of customer's loyalty points online with an easy to use mobile interface.

Simplify Your Loyalty:

  • Set up your loyalty one time and let the platform do the rest.

Designated Messages/Checkpoints:

  • Set up custom messages, checkpoints, and rewards for your customers as a way to keep them engaged.

Virtualization:

  • Because this tool is virtual it ensures that punch cards will never be lost again because it will always be on hand on the customer’s phone.

Kiosk Integration:

  • Not only can you create personalized messages for each program, but you can also choose the length of the program as well as what the reward will be and how many points it will take to reach the goal. Virtual punch cards can be displayed and activated through the kiosk. This will ensure that their punches are valid throughout the process, making the experience as easy and effective as possible.


Text Marketing (SMS/MMS)

Through the use of this powerful marketing tool, customer acquisition and turn around is made simple and effective.  Did you know that 98% of text messages are read within 2 minutes? Not so with email that can be easily ignored.

Connect:

  • Connect with your clients at an extremely effective rate and keep them informed periodically with scheduled sends.

Alert:

  • Alert your customers with new offers on any specials or deals you have coming up - keep them coming back!

Send Images:

  • Spice up your text messages with images, gifs, pdf’s, or video of your offerings, that is why YouTube.com is so popular.

Personalization:

  • Personalization is a key element that makes SMS/MMS marketing tool so successful. Merge codes can be used so you use your client's name and other personal details you can collect when they opt in. We do not allow spamming.

User Interface:

  • Our easy to use interface can manage multiple client lists for a better user experience while our bandwidth enables any text message blast of any size to be sent out quickly. Business owners can plan their own campaigns, customize every message, and receive detailed reports as needed.

Social Media Reporting & Reputation Management

The easiest and smartest way to manage online reviews:

We provide the data or we can help you with your online reputation management. Our reports bring all of the factors that contribute to your business’s online presence in one place, so you can take control of your online reputation, or we can do it for you. Why waste valuable operation time with jumping from platform to platform trying to keep up with it all - blindly responding.

Show up where people are looking:

Improve your search rank (SERP) by identifying online business listings that are inaccurate or missing from essential directories like Google.com, Facebook.com, TripAdvisor.com and Bing.com just to name a few.

Hear what’s being said all over the web:

Monitor and learn when your business is mentioned on a variety of sources, including business and consumer news sites, blogs and social networks; respond quicker and smarter. No time? We can help or we can do it for you.

You vs. the competition:

Examine how your business performs against the competition on search engines, with regard to review ratings, total reviews, and perform social comparisons.

Keyword cloud:

Explore the top positive and negative keywords associated with reviews for your business. All your reviews in one place, we compile reviews from dozens of sites so you can easily see what’s being said about your business online. Plus, provide competitive benchmarking to see how you stack up to the competition.

Automated reports and alerts:

Our Executive reports break down how your business is faring in online conversations and helps you understand what to do. Alerts are also sent every time new information is found...

No time to do it all yourself?

We get it, even with reports your operations take presidence so don't worry, we can help or we can do it for you!

 

Visit our Facebook page and connect to learn more... we are DigitalBuzzBoard.com  a reputation & social media management service provider near Washington, DC